Airobi - AI copilot for Trengo

Airobi provides AI-first tools for more efficient agents, all within Trengo (customer service SaaS solution).
Our copilot lives as a widget in Trengo and provides all agents the following capabilities:

- Smart preparation: enhance emails and conversations with a summary and key insights
- Smart Labeling: dynamic and automated labeling based on content, intent and urgency
- Attachment processing: extracting key information from all attachments
- Smart routing: Routing conversations to the right person based on content and expertise
- Power console: become a super agent and handle multiple conversations in a breeze by working with a private ChatGPT-alike environment within your ticket context.
- GenAI chatbots: add AI-powered chatbots to automate ticket handling end-to-end

Our goal is to deliver the best available answer and boost your customer experience by automating +60% of tickets.