CoSupport AI - AI that resolves repetitive L1 tickets
CoSupport AI helps support teams with the questions customers ask every day. The AI trains on your company's resolved tickets and knowledge base and answers inside your helpdesk, including Zendesk, Freshdesk, Zoho Desk, HubSpot, Pylon and Salesforce Service Cloud.
CoSupport AI Agent replies to customers across chat, email and voice and resolves repetitive L1 tickets end to end, deflecting up to 90% of them. CoSupport AI Assistant drafts replies, summaries and translations for human agents on the harder cases. Both reply in 120+ languages.
A USPTO-patented anti-hallucination architecture checks each answer against your own sources, with 99% response accuracy and near-zero hallucinations. Connecting takes about 10 minutes and needs no code; full live takes about 3 days. Pricing is $0.50 per AI resolution, and unresolved tickets are free.