hiSalon - WhatsApp booking app for salons
hiSalon is an automated booking assistant designed for hair and beauty salons that operates entirely inside WhatsApp. Instead of forcing clients to download an external mobile application or call the front desk, the software responds to incoming messages with an interactive menu system. Clients can independently select their preferred services, specific stylists, open dates, and time slots directly within the chat interface, streamlining appointment scheduling while minimizing manual administrative work for staff.
Key Features
- WhatsApp Integration: Operates directly on the salon's existing WhatsApp phone number via a simple QR code scan without requiring any client-side app installations.
- Interactive Menus: Prompts users with structured poll options to choose services, durations, prices, and designated team members with minimal typing.
- Conflict Prevention: Cross-references available schedules in real time against staff timetables, holidays, and existing appointments to eliminate double bookings.
- Manual Override: Allows the automated bot to pause instantly whenever a client requests human assistance, letting staff take over the conversation from a centralized dashboard.
- Automated Reminders: Dispatches scheduled WhatsApp notification messages to upcoming visitors to reduce the frequency of missed appointments and no-shows.
- Post-Visit Feedback: Collects 1 to 5 star rating reviews automatically from clients following completed appointments to track performance metrics.
The platform suits independent salon owners, multi-chair studios, and beauty professionals looking to optimize appointment management and client communications through familiar messaging channels. It includes an integrated administrative dashboard tracking total revenue, visit volumes, staff performance, and booking origins. Available across Basic, Pro, and Premium tiers.
