TrustGrade - Customer review and business grading
TrustGrade is a customer review and business grading platform designed to help small business owners manage online feedback, protect against false claims, and convert positive experiences into higher website sales. By turning standard customer ratings into an accessible A+ grading system and badge, the platform provides clear context to buyer feedback so businesses can counteract one-sided or misleading reviews.
Key Features
- A+ Grading System: Converts customer feedback into a simple, high-visibility grade and 5-star badge that can be displayed across homepages, landing pages, and checkout screens.
- Instant Bad Review Alerts: Sends immediate text notifications whenever a low rating or negative feedback is submitted, allowing teams to address customer service issues in real time.
- Fake and False Review Flagging: Enables business representatives to mark misleading reviews as false instantly and attach a public response to present the full story to future buyers.
- Automatic Profanity Filtering: Filters out spam and profanity-laced comments automatically so they do not negatively impact the overall business grade or star rating.
- Review Highlighting and Pinning: Lets operators select, highlight, and pin the best user testimonials to the top of their business profile and distribute them across marketing channels.
- AI Enhanced Responses: Offers AI-assisted tools to help draft professional, prompt replies to customer reviews and resolve service complaints faster.
Built for e-commerce operators, local businesses, and digital merchants looking for greater transparency than traditional third-party rating conglomerates, TrustGrade gives companies direct control over how customer feedback is showcased. The platform operates on a monthly subscription model priced at forty-nine dollars per site, backed by a thirty-day free trial.
