ClearTrack Tracking API - Normalized courier tracking API
ClearTrack Tracking API is a shipment tracking intelligence platform designed to normalize fragmented logistics data across major courier and postal networks in India. Instead of returning raw, unstructured carrier scans, the service translates disparate carrier feeds into a single consistent JSON schema with automated anomaly detection, lifecycle milestone extraction, and delivery failure diagnostics. Engineering and operations teams use it to monitor shipment health, trigger automated non-delivery report (NDR) workflows, and flag delivery exceptions before customers escalate issues.
Key Features
- Normalized JSON Schema: Standardizes inconsistent tracking responses from multiple national and express carriers into a single unified format.
- Stuck Parcel Detection: Automatically flags consignments with explicit boolean indicators when transit updates pause for over 72 consecutive hours.
- Attempt Diagnostics: Parses raw delivery attempt notes into structured reason codes including premises closed, consignee unavailable, and address issues.
- Lifecycle Stage Classification: Categorizes shipments into deterministic operational stages such as booked, in transit, out for delivery, and returned.
- Operational Attention Flags: Triggers instant attention warnings when packages encounter delivery delays, failures, or return-to-origin events.
- Multi-Carrier Support: Connects to major logistics networks including Delhivery, Blue Dart, Xpressbees, Shadowfax, and India Post through a single endpoint.
The platform suits developer teams and product builders integrating shipment visibility into e-commerce operations, logistics software, or customer support dashboards while preserving recipient privacy by omitting sensitive personal data. ClearTrack API operates on a prepaid, fixed-period billing model with no auto-debit mandates or recurring subscription obligations. Available on a free trial tier alongside paid Starter, Growth, and Business plan options for higher lookup volumes.
